I thought it would be great to change gears a little and talk about us support specialists instead of our users. Here’s a little background about myself and what I think makes a great support specialist in the WordPress community.
Before I started working at WooThemes as a Support Ninja, I worked at WebDevStudios and joined the team as a lead developer for around three to four years. And just to be honest, I’m definitely no “Nacin” or “Jaquith” and would not consider myself to be an amazing developer at all. But, I was lucky enough to be a “Brad Williams“, CEO and Co-founder of WebDevStudios, Padawan/Jedi-apprentice who taught me everything about proper WordPress coding standards and, most importantly, how valuable it was to be involved with the WordPress Community.