Scott Basgaard

WordSesh Brings a WordPress Event to Your Home

12 April 2013 by Scott Basgaard

WordSesh, an event that’s been creating quite a buzz in the community lately, will be 24 hours of WordPress presentations streamed live and is just a few hours away. If you haven’t heard of the event yet or seen the updated speakers list, make sure to check it out here.

It’s the first event of its type and with names like John James Jacoby, Frederick Townes, Dre Armeda, Lisa Sabin-Wilson, Jake Goldman, Brad Williams, and more! It’s bound to be an incredible event so definitely expect to learn something and have a great time. [Read more…] about WordSesh Brings a WordPress Event to Your Home

What Makes a Great WordPress Support Specialist?

15 August 2012 by Scott Basgaard

I thought it would be great to change gears a little and talk about us support specialists instead of our users. Here’s a little background about myself and what I think makes a great support specialist in the WordPress community.

Before I started working at WooThemes as a Support Ninja, I worked at WebDevStudios and joined the team as a lead developer for around three to four years. And just to be honest, I’m definitely no “Nacin” or “Jaquith” and would not consider myself to be an amazing developer at all. But, I was lucky enough to be a “Brad Williams“, CEO and Co-founder of WebDevStudios, Padawan/Jedi-apprentice who taught me everything about proper WordPress coding standards and, most importantly, how valuable it was to be involved with the WordPress Community.

Why Aren’t WordPress Users Upgrading?

25 July 2012 by Scott Basgaard

First, I’d like to say thank you to the team here at WP Realm for allowing me to join and contribute to what has become a very valuable source of WordPress community related news. My name is Scott Basgaard, a WordPress “fanboy” and Support Ninja at WooThemes, and I’m teaming up with Mason James and Andrea Rennick to deliver a weekly column here at WP Realm from the trenches of the support world. We hope to bring you an interesting article and/or story from our experiences helping out others in our daily support routines. With that said, let’s talk about upgrading and staying up to date with WordPress as it’s something I constantly run into.