First, I’d like to say thank you to the team here at WP Realm for allowing me to join and contribute to what has become a very valuable source of WordPress community related news. My name is Scott Basgaard, a WordPress “fanboy” and Support Ninja at WooThemes, and I’m teaming up with Mason James and Andrea Rennick to deliver a weekly column here at WP Realm from the trenches of the support world. We hope to bring you an interesting article and/or story from our experiences helping out others in our daily support routines. With that said, let’s talk about upgrading and staying up to date with WordPress as it’s something I constantly run into.